Saudi Post Central Station | البريد السعودي البريد المركزي
MP28+2M, Al Amal, Riyadh 12643About
Location :
Added by Jopie, at 23 October 2016
Summary
The Saudi Post Central Station, located at MP28+2M, Al Amal, Riyadh 12643, serves as a vital hub for postal services in Saudi Arabia. This facility is designed to streamline mail processing and distribution, ensuring that both domestic and international shipments are handled efficiently. With advanced technology and a dedicated workforce, the station plays a crucial role in connecting various regions of the country and facilitating commerce. The strategic location in Riyadh enhances its accessibility, making it a key player in the logistics network.
Visitors and users of the Saudi Post Central Station often highlight the efficiency of the services provided. Many appreciate the quick turnaround times for mail and package deliveries, which is essential for both personal and business needs. The staff is generally noted for being helpful and knowledgeable, contributing to a positive experience when navigating postal services. Some reviews mention the convenience of the location, making it easy to drop off or pick up items without hassle.
In terms of facilities, the station is equipped to handle a high volume of mail, which is particularly important given the growing demand for postal services in the region. Users have expressed satisfaction with the range of services offered, from standard mail to express options, catering to various needs. Overall, the Saudi Post Central Station stands out as a reliable and efficient postal service provider in Riyadh, making it a go-to destination for anyone needing postal assistance.
Opening Hours
- Monday 8:00 AM – 8:45 PM
- Tuesday 8:00 AM – 8:45 PM
- Wednesday 8:00 AM – 8:45 PM
- Thursday 8:00 AM – 8:45 PM
- Friday Closed
- Saturday 4:00 – 9:00 PM
- Sunday 8:00 AM – 8:45 PM
Gallery
Add missing information
41 Reviews
-
28 November 2021
Worst Postal Service That I've seen in My Life , They not deserve 1Star ,
I do Not Recommend .report this review -
28 September 2021
I choose for delivery when i renewed my driver license sept. 6 2021 10days on tracking its on central office now and till now im still waiting for there delivery but still not coming in there message they said 3 days of working days but still not. I goes to traffic office they said i need to wait only because if i get there i should pay for 100sar violation. REALLY BAD 😡😡😡👎 i dont recommend to pay online for delivery of documents im planning to go there office and take my document they are not responding too 🤬
report this review -
05 September 2021
Wowpaid 70sr for express delivery from khobar to riyadh.. and stil waiting 7 days later
report this review -
13 August 2021
Last JUly 8th from my family they send my medicines through speed post from India. Until now i did not received !!!!!
report this review -
03 July 2021
Earlier it deserved less than one star. Now we can give it 4 stars. After new improvements and new SPL system. It's very organized. Even the call center staff are very helpful. The new SPL application and website provide great services. It needs little more improvement but it's going on.
report this review -
29 August 2020
Knowing where your parcel is
Depends on your location upon nearby post office beyond your area.report this review -
07 August 2020
They know how messed up the traffic is, due to the Metro Construction and Road Repairs but give no signs nor guidance on how to access the Post Building.
They inevitably reduced their staff-on-duty count (acceptably) for pandemic safety (including the number of hours on duty) and didn't care to publish this information.
They had an option of making multiple work shifts to meet the clientele demand but chose to just let people bounce when they expected service.
A day that's supposed to end at 20:45 is closed at 14:00 with no notification nor update to published spaces online.
That's Sad! 😔report this review -
08 July 2020
Very disorganised, careless and clueless people running this post office. Too many staff. I got passed over 4 times just to collect a parcel which wasn't even here. I was told to sit and wait whilst they collect it from the warehouse 🥱🥱🥱
report this review -
08 March 2020
Nothing is easy to do?! And the stuff isn’t professional at all 👎🏼
report this review -
23 January 2020
Sometimes good sometimes bad. This office needs to have better employees that also can speak English language. KSA now is not just for arabic people but open to all. Anyway, it needs a lot of improvements
report this review -
31 December 2019
Incompetent to say the least, my tracking order had this post office as my point of collection. For 3 days no phone call to tell me my post is here although my friend had sent me the details not sure why my post was delivered here across the other side of riyadh. Anyways I rock up at the counter and the guy says I'm at the wrong post office. Typical! always same experience with sadui snail mail. So I opened up the app and asked to speak to someone who actually knows what actually goes on here thankfully that man was more accommodating as the app even had this location as point of pick up Good luck with 2030
report this review -
30 October 2019
The employees don't want to move their **s, lazy, literally group of sloths programmed to say "Come tomorrow or after two business days", to be honest I tried them before, maybe two years ago, but it's way better. But now sloths rule the place.
report this review -
04 October 2019
Lack of coordination and very poor services. Unable to resolve a simple issue though you already lodged the complaint to customer service and providing you a reference. They are referring to their system without checking the store room of your package.
report this review -
31 August 2019
It improved alot. Way better than before. Service is awesome.
report this review -
05 August 2019
Good service sometimes takes more time because its crowded
report this review -
12 May 2019
For me, it took only 5 mins. I ordered a watch online from Aliexpress
After few days I received a msg from Saudi post that my parcel is at the counter, saudi post, main office. I paid the custom (2 sar) online, printed the invoice and gave to the staff at the saudi post, who brought my item in just 2 mins.
In ramadan, i went there at 10 pm. It is open from 9pm to 3 am at night
The guard told me that it is also open in the morning 9 am to 3 pmreport this review -
24 April 2019
Package was sent registered mail from the US to Riyadh. Was bouncing between Riyadh offices for 8 days- said that they didn’t have “sufficient” information on the package which is not true - customer service is HORRIBLE. I have all the necessary information and tracking number and they still will not let me get my package. I filled out a complaint form. The rep said that they were going to return it back to the sender. Worst company and service EVER!!!!!!!
report this review -
22 April 2019
They sent our shipment to another city "by mistake" and they did deliver it to another person ""by mistake"" and now they claim they don't know who or how. Curious how for small low cost items they did call and contact me before, and check my ID, and for this bigger shipment they didn't, they just gave it to someone that now they don't know "by mistake"? Well our lawyer will find the mistake.
report this review -
01 November 2018
Ordered an Item from Ali Express from China. I put our office address as the shipping/delivery address. When the item arrived, I was surprise the courier tried to deliver the item to my registered national address instead of my office address. It seems that EMS by default delivers incoming items to the individual registered national address and not to the address specified in the shipping address supplied to the sender.
report this review -
23 October 2018
Service keeps getting better. Everytime I come. Ticket numbers, the tracking and service hours. It's just the people who don't understand how the queuing system works that keep complaining. I got a package from south korea in 2016 and 2017 and now a parcel from the US. I spend a total of 15minutes in there in each visit. Central branch is open until 2045H
report this review -
16 October 2018
If you are ordering something from Aliexpress or from China, it is usually recieved via Saudi Post.
Based on my experience, you need to do your homework, meaning that you track your package from day 1 and also track through the saudi post app.
As soon as you see the package is trackable on the saudi post app or website, you should request for “Package Claim” (you can find this in tools section after logging in the app or website).
Enter all the details and send the request.
Then wait for some days. Until you receive a message on your mobile for package collection, location and VAT amount.
Go to the Saudi Post location, get the receipt after paying VAT(this in on the ground floor) then go to the collection centre (this is in the underground)
Hand over the reciept to the service officer, and get your package.
It is a slow process but it is how it is.report this review -
13 September 2018
The main entrance has changed since there is construction going on in front of it. The entrance is now a small backdoor entry at the end of the road. Service is slow but I think they are good people who work hard. Fees and taxes are paid on the ground floor whereas items are collected in the basement where you need to go down and turn left. I have attached the pictures which will hopefully guide you to the parcel pickup location.
report this review -
10 September 2018
Service is best since they started to put your national address, needs more counter to make faster service, but now a days due to construction very hard to go and make parking
report this review -
22 March 2018
Everytime I go, i receive my parcel. If there is sms. Saudi post will give you parcel. Love your services.. Hopefully it will be same and i don't need to buy p.o.box for online shopping.
report this review -
17 March 2018
Monkeys! I was given an SMS saying my package was there. I went to retrieve it and they acknowledged it was there but they wouldn't release it. 2 days later, I get a message from another office across Riyadh to tell me it was there. Every time a package is sent to me here, there is a problem. Saudiazation my @@@
report this review -
10 February 2018
Really bad service. Since 1 month parcel Stucked there for no reason. Complained customer service couple of times no action taken. Went there at evening he asked to come in morning. Requested 1 parcel to Sahafa parcel station they sent it to shifa n didn't even receive a sms that it went to shifa. 1 parcel came from China to Dammam they sent it to Jeddah then from Jeddah it comes to Riyadh really no logic
report this review -
18 January 2018
I thaught the ppl reviews were a bit hard until I personaly had to go there.it is hopeless..worst postal service in the world.
report this review -
22 December 2017
Look, the Head Office apparently had some major renovations.
I went there a couple of weeks ago to fetch a package I received. The staff was very helpful (got my package in 2 minutes).
The place had very clear signage and directions.
Overall happy with the service!report this review -
27 November 2017
أسوأ خدمة شفتها في حياتيأي شحنة راح توصلني بعد كدا عن طريق البريد السعودي مستحيل اطلبها ولو كان فيها حياتي!! فشل لأبعد الحدود..الشحنة واصلة ليها شهر واتواصل معاهم عشان العنوان ويوم ورا يوم لحد مارجعت تاني بلد المنشأ بسبب الفساد وسوء التواصل وعدم الرغبة في العمل وحسبي الله ونعم الوكيل
report this review -
15 November 2017
they dont deserve any star they and their service both are sleeping .
report this review -
26 October 2017
they don't deserve a point !
Bad communication , No work flow , Procedure are not clear even costumer service , my parcel stuck their without any reason !report this review -
04 October 2017
Very very Bad service no proper communication System not responding arrangement.
There are able to get any starreport this review -
15 August 2017
Very horrible institution .. retarded Employees .. everybody tells you its not my problem ..
report this review -
31 July 2017
Extremely slow service from beginning to end. This place needs a serious makeover. They honestly do not even deserve a single star!
report this review -
24 July 2017
Very bad service level ! I have to go inside warehouse to look for my parcel
Normally it should be delivered to my office !
report this review -
05 June 2017
Its just formality
No body can understand your problem if u cant speak arabic
Very bad service
Did not found my parcel
report this review -
30 March 2017
Honestly, they don't deserve any star. Shame on you Saudi Post. You are a disgrace to the Kingdom of Saudi Arabia. I got my own parcel which they refused to hand it over to me until I called someone who works there. YOU need good connections to get yours. Or forget it.
report this review -
23 March 2017
If Some One Don't Know What Was The Progress To Clame Your Shipping In Saudi Post ?
Please Allow Let Me Teach You !report this review -
09 March 2017
Most idiotic and most inefficient service in Saudi. I had a package sent from usa and it reached Saudi in 3 days. and it is stuck at saudi post for more than a month. Visited 2 branches but they wouldn't give it to me. I have to wait for them to deliver it at the local branch. And it is been a month since.
report this review -
30 November 2016
worst ever postal services are being offered .. no one responds on call and no one is willing to help in their offices. Disgusting attitude and bunch of retarded people sitting..
Those bunch of stupid retards have lost my order too.disgusting servicedisgusting.report this review -
30 October 2016
I got here to collect my parcel. I was a little afraid about my future experience because on the one hand I am a woman (everything in Riyadh is a little more trick for women that for males), on the other hand the office had bad reviews. When I arrived I came into their main hall where a guardian in English helped me to find the parcel department (it was one level lower, so he guided me himself, was very kind and helpful of him). In the parcel department, there was a machine with tickets for electronic queue both in English and in Arabic. I took a ticket in English and was just the next to come. I waited for one minute in a family section sitting area with other ladies. Then they asked the parcel number, which I got via SMS and my iqama. Very fast and professional. Thank you, Saudi Post in Batha team for this great experience.
report this review
